KickEX

KickID

• How to register
• How to sign in to your account
• How to change your password
• Forgot your password?
• Personal Account Settings

Account Security

• Why is two-step authentication (2FA) needed?
• 2FA using Google Authenticator
• 2FA using one-time codes by email
• I have problems with 2FA, how can I solve them?

Verification (KYC)

• How to pass verification (KYC) on KickEX?
• Who and when must pass the verification (KYC)?
• What languages are verification documents accepted?
• What are the requirements for the photos of uploaded documents?
• What if my camera is not working?

General questions

• Welcome bonus for new KickEX users
• Market Definitions Guide: Maker, Taker & Liquidity
• KickEX Exchange Fee Structure
• Which crypto assets are available on KickEX?
• How your stop orders differ from the stops on other exchanges?
• What is trailing order?

How to trade?

• How does KickEX trading terminal look like?
• How to select/change trading pairs?
• TradingView
• Order book
• Where can I see my orders and the balance?
• Trade history

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Orders

• Where to see my open orders?
• Where is the order history?
• Where to see my trade history?

Funds

• How many funds do I have?
• How to find out the balance of a particular cryptocurrency?
• How to make a deposit?
• How to buy cryptocurrency with a bank card?
• How to withdraw funds?

KickEX Referral Program

• Terms & Definitions
• What is the KickEX Referral Program?
• Does the KickEX Referral Program have additional bonuses?
• Is your referral program a pyramid scheme?
• How does it work?
• How do I start and where can I get a referral link?

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