Sum&Substance, one of the leaders on the world market of online identification, provides verification service at KickEX (including document processing).
A person under 18 years cannot pass verification!
Make sure your country is not in the constraints list.
The first step is downloading documents
In your personal account, click on the Verification tab.
Open the list of countries.
To select your country, use scrolling...
... or start typing the country name in the search box.
Select the document you will be checking with: passport or driver's licence. Click Next.
The following instructions vary depending on the type of document you choose. Click on the name of your document to quickly navigate to the text you want:
Scan or photograph the page of your passport with your name and photo. The passport should be fully visible and oriented as shown in the example.
IMPORTANT: Make sure that the photo or scan of your passport meets the verification system requirements.
Download the photo or the scan of your passport.
Click the Next button. You will go to the next step of the verification - Liveness verification.
Driver's License Verification
Scan or photograph the front of your driver's licence. It should be visible in its entirety and be oriented as shown in the example.
Do the same with the back side of your driver's licence.
IMPORTANT: Make sure that the photo or scans of your driver's licence meet the verification system requirements.
Download the photo or the scan of each side of your driver's licence separately.
The second step - Liveness verification
Press Start, then allow the camera to be used.
If the camera does not turn on automatically, read this article.
You should now record video selfies. Make yourself so that your face is in the center of the small oval. Then click I'm ready.
Now make yourself so that your face is in the center of a large oval. Follow the directions that come up. For example, the system asks to move closer.
The system downloads your video selfie and reports the result:
Your video selfie and documents have been sent for review.
Usually verification takes 1 to 3 minutes but in exceptional cases it may take up to 24 hours. If 24 hours have passed and verification is still not completed, please contact our support team by filling out the form.